Author archives: Andrew

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5 Best Practices for Your Mobile Site

Posted on by Andrew

So I told you all about how one in five visits to a mobile website results in a call. Since hearing that you’re probably thinking you need to get a mobile website. It’s

normal website vs a mobile website

true, you do need one, but before you go rushing in to make your own, read through our list of best practices for why you need to have one. Having a mobile-optimized website is becoming more and more important. Smartphone usage is continuing to grow, and mobile Internet usage is projected to pass desktop usage in 2013.

In order to take advantage of this expanding market, you need to have a mobile website. Not just any mobile website, however, as mobile users have drastically different needs than desktop users. Below are five tips for you to apply to your own mobile website.

1. Make it quick
Mobile users are usually searching for your website while on the go, trying to get things done while they go about their day. In order to serve them, remove clutter and give them the basics they need to contact you such as your phone number, address and hours of operation.

2. Make it easy for them to convert
Mobile users have higher purchase intent than desktop users, but they still need additional prodding to make a purchase. Focus on information that will help the mobile user convert: product details, photo galleries and simplified data entry.

3. Make it simple
Clear navigation is key with mobile users, as they don’t have as much screen real estate as their desktop counterparts. Minimize scrolling and make buttons large enough to press with a thumb. If a user “fat-fingers” a link one too many times, they might leave and never come back.

4. Make it seamless
Users might check your website out at home, and then be reminded to check it while they are on the go. If they navigate to your mobile website and it is a vastly different experience from your desktop version, they might be unnerved. Keep logos and colors uniform across both sites, so it’s obvious that they are visiting your mobile site, not one of their competitors.

5. Make it accessible
Your mobile site needs to work on more than one platform. Android and iOS make up the lion’s share of smartphone users, but you still need to cater to the millions of people that use other operating systems. Also, use HTML as flash doesn’t show up on mobile devices.

So there you go, five tips to help you with your mobile website. If you have questions about mobile feel free to contact us for a free mobile consultation, or leave a question in the comments.

One in Five Visits to a Mobile Website Results in a Phone Call

Posted on by Andrew

Mobile users have higher purchase intent than pretty much every other demographic. Want to know how I know that? Well I’ve seen it with our own clients, and now there’s some new numbers to back up my anecdotal evidence.

According to new data from DudaMobile and Google, one out of every five visitors to a mobile-optimized small business website results in an immediate call to that business. This is a huge number, and that number even goes up for some verticals. For example, pizzerias have a 32% click-to-call rate, and transportation has a 44% call rate! Users also clicked through to maps and directions at an average of 3.25% across all categories.

In a new whitepaper, DudaMobile says that small businesses should align their site’s content with the priorities of the mobile user. That means short text, fast load times, big, clear buttons and a call to action.

We’ve seen huge success with several of our clients who use a mobile landing page and mobile search to drive traffic to that page.

If you’re curious about setting up a mobile campaign and a mobile search campaign, contact us today.

Global Ad Spending to Rise 4.9% in 2012

Posted on by Andrew

Global ad spending is set to rise almost 5% this year to reach a total of $465.5 billion according to new numbers from research firm Strategy Analytics.

The total U.S. spending rate is set to grow 2.7%, up from .6% in 2011. Global online spending is predicted to grow the fastest, by 12.8% to $83.2 billion – meaning 18% of total ad spend.

Online ad spending is still leading the way, though growth has slowed due to the growing maturity of online spending. In 2011, Internet media revenue grew by 21.4%, but is set to only grow 10.9% in 2012.

Despite the slowdown in growth, digital advertising is set to increase its share of the global ad market from 15.9% in 2011 to 21.2% in 2014.

So what do we know from these numbers? Well, for starters, digital advertising is growing rapidly, and is eroding TV’s 40% global share of all advertising dollars. These numbers represent important trends that you must acknowledge as a small business owner. Gone are the days where creating a radio or TV ad was enough; now, you need to be invested in social marketing, banner advertising, search optimization and have a killer website.

So who is going to help you wade through these treacherous waters? Well, that’s why we’re here. We’ve created hundreds of digital marketing campaigns, and we’ve successfully increased sales and revenue for all our clients.

If you have any other questions about what we do or ways we can help out your business, let us know in the comments or contact us on our website.

Mobile Advertising is the Fastest-Growing Media Segment

Posted on by Andrew

Total revenue from mobile and social advertising is up to $45.38 billion according to new numbers from PQ Media. That’s up 30.2% from last year, and it’s set to keep increasing.

Mobile advertising and marketing was the fastest growing segment in 2011, growing 53.7% year-over-year to $3.39 billion. Those are some big numbers, and you may be wondering how those huge figures applies to your small business. The reason this matters to small businesses is that those numbers represent the overall trends of the marketing and advertising landscape.

If your ad agency isn’t pushing mobile, then you should ask them why. Mobile is the next big wave, perhaps the biggest since Internet marketing became viable. Take control of your marketing and examine how you will be taking advantage of this growing platform.

If you have questions about mobile advertising or marketing, let us know in the comments.

3 Marketing Trends You Need to Implement

Posted on by Andrew

A lot of business missed the boat on a few marketing trends over the last few years. Some missed out on websites, some on email marketing and others on mobile. Your business may have missed out on some or all of these trends, but I’m here to make sure you don’t miss out on these next three!


1. Mobile
Mobile is huge these days. Mobile search has already been exploding and mobile shopping is expected to increase substantially in the next few years.

2. Data
You need data to understand exactly why you’re doing something, and how you can make it better. The old model of creating a radio or TV commercial is gone. Now we have the ability to track, alter and optimize every ad campaign.

3. Branding
Your brand doesn’t just exist on your website anymore. You are on social places such as Twitter, Facebook, Digg, YouTube, etc. Your brand is more “out there” than ever, and your customers have more avenues than ever to contact you — you just need to give them reason to.

It’s a unique time to be a small business. Never before have you had the power to reach so many customers as easily as you can today. The world of digital marketing offers countless ways to interact with your customers, and using as many of them as possible can help bring you new business and more brand exposure.

If you are curious about any of these methods such as SMS targeting, search marketing, retargeting, behavioral targeting, mobile targeting and more, contact us today. We’ll help you wade through the field of digital marketing and advertising.

Local Mobile Search infographic

Posted on by Andrew

Just letting you all know up front: I love infographics, and I share them like crazy whenever I find a good one. Recently, I stumbled upon several infographics I think warrant posting on here as they’re all relative to the world of digital advertising.

The first infographic is from a marketing firm called Orange Soda. It’s called “The Power of Local Mobile Search,” and it runs through some of the stats and figures I’ve posted on here before, but includes some fancy graphics to drive the points home.

Check it out!

Continue reading…

Mobile Search: The Next Frontier

Posted on by Andrew

According to a report from the xAd advertising network, there were big increases in mobile and local searches during Q4 2011. The stats are pretty incredible, and just go to show how much you need to start looking at mobile and local searches.

One amazing stat is the level that mobile searchers react to ads compared to desktop users. In the study, 52% of mobile-local searchers called the local businesses after the initial click. The leading secondary action was accessing maps or driving directions (50%), compared to 42% for search ads.

The click-through rate (CTR) for search ads was also strong last quarter as well. Average CTR for search ads was 7%. This is because mobile-local searchers are seeking information related to a specific action for a need or want that they want to fill.

Another enlightening statistic about mobile search is that mobile search requests grew 60% quarter-over-quarter. That’s a huge number, and shows just how many people have smartphones these days, and how many are searching for local businesses.

So do you have any local search game? Well if you don’t, you’re in luck – we do. As part of our search targeting, we make sure to create mobile-specific campaigns that target the mobile user with a special call to action and click-to-call ads.

But what good is mobile traffic if they get sent to your clunky desktop site? We also design mobile landing pages that deliver the things mobile users want. On our custom-designed sites, we include mapping options as well as a mobile-specific call to action with a prominent click-to-call button.

Have any more questions about mobile? Ask us in the comments.

3 things to help you optimize for local search

Posted on by Andrew

Local search is everywhere. Think about how many times you search for something nearby. By 2015, 30 percent of all searches will be local. Compare that with 12 percent in 2009.

One of the reasons for this growth is the emergence of smartphones. 80 percent of all searches conducted through a smartphone are for local products and services. Local search is ever-changing as the major search engines give more focus in that area, and if you aren’t showing up, you need to.

1. SEO your website.
Make sure your website is search engine optimized (SEO). This means targeting certain keywords on your website, and targeting long-tail, geo-specific keywords such as “Chicago pizza in Seattle”.

2. Set up your profiles
Sign up for several business directories and Google Places. The more directories you’re in, the better, as your business is seen as more credible by Google. To get listed automatically in more than 100 directories, check out Business Listings at Local AdsUpNow. Local AdsUpNow is a service that automatically submits your business information to almost 150 directories and more than 25 mobile networks.

3. Encourage customer reviews
Encouraging your customers to review your business on places like Google and Yelp can be a great tool to help bring more business. Studies show that people are more likely to visit a business if it’s been recommended by a peer, so having your customers rate your business is essential to bringing in more sales and new customers.

So there you have it. By following these steps, you can start to optimize your online presence to come up higher in the rankings. You will not only increase sales, but your business will be more respected by Google, so it’ll have better rankings in the search results.

For more tips on digital Marketing, check out our website. We’re a Seattle ad agency specializing in digital advertising and marketing.

Have any more questions about local SEO? Let us know in the comments.

3 Ways to Increase Your Revenue By Marketing Across All Purchase Paths

Posted on by Andrew

Every customer you have ever landed came through a purchase path. Some of the paths are clear-cut, such as getting customers from your website, TV ad, driving by your store, or the customer’s smartphone. Others aren’t as clear. For example, someone might see your TV ad, go search for you online, then come to your store. Some might see your ad on Facebook, go to your website and fill out a form for more information, and wait to be contacted by a salesperson.

The point is, you might have an idea of how purchase paths are laid out, but the truth is they are usually more convoluted than they seem at first.

Because of this convolution, you have to be prepared to remarket your products or services to your customers in many different ways. It’s not enough to do some local TV ads and have a website, you need to be actively targeting and communicating with your customers in order to get them to convert.

There are several ways you can make sure that you are targeting your customers in the right way. The first of which is search engine marketing (SEM). SEM is important because it places your ads at the top of the search results for the keywords you’ve selected, giving you the ability to reach more customers.

Another reason this is important is because your customers may not remember exactly what your business is called, but they just know what type of product you provide. For example, if they heard your radio ad, or saw your business and couldn’t remember what the name was, but could only remember that you sold heaters and air conditioning, they could type “heating and air conditioning Seattle” (or whatever their city was) and your ad would pop up at the top.

A second way you can help promote across purchase paths is through retargeting. Retargeting places a cookie in the user’s web browser when they visit your site, this causes your display ads to be displayed to them after they leave. This brings increased mindshare and brand awareness during the customer’s shopping cycle, which will result in more revenue.

A third way to promote your business across purchase paths is by using your social networks. Chances are, you have a Facebook page, and studies have shown that users who buy something from a business after going through its social channels spend more money per transaction. Leverage your social networks to get users to make purchases. Offer discounts to Facebook fans, or plan a giveaway on your fan page.

If you want to be able to promote your business in today’s changing digital landscape, check out our website for more information on what we do. We are a full-service Seattle ad agency specializing in the digital realm.

We can help you get more from the Internet.